Title: WP Gravity Forms Zendesk
Author: CRM Perks
Published: <strong>30. april, 2019</strong>
Last modified: 15. december, 2025

---

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![](https://ps.w.org/gf-zendesk/assets/banner-772x250.png?rev=2596721)

![](https://ps.w.org/gf-zendesk/assets/icon-256x256.png?rev=2596721)

# WP Gravity Forms Zendesk

 Af [CRM Perks](https://profiles.wordpress.org/crmperks/)

[Download](https://downloads.wordpress.org/plugin/gf-zendesk.1.1.4.zip)

 * [Detaljer](https://da.wordpress.org/plugins/gf-zendesk/#description)
 * [Vurderinger](https://da.wordpress.org/plugins/gf-zendesk/#reviews)
 * [Udvikling](https://da.wordpress.org/plugins/gf-zendesk/#developers)

 [Support](https://wordpress.org/support/plugin/gf-zendesk/)

## Beskrivelse

Gravity Forms Zendesk Add-on automatically sends form submissions to Zendesk when
someone submits a form. You can create a ticket or Contact in Zendesk. Learn more
at [crmperks.com](https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-zendesk-plugin/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_CRM_readme)

### Zendesk Gravity Forms Setup

 * Go to Forms -> Settings -> Zendesk then add new account.
 * Go to Forms -> select any form -> Settings -> Zendesk then create new feed.
 * Map required Zendesk fields to Gravity Forms form fields.
 * Send your test entry to Zendesk.
 * Go to Forms -> select any form -> Settings -> Zendesk Logs and verify previously
   sent entries.

**Connect zendesk account**

Connect any gravity forms to Zendesk account by simply entering API key. Additionally,
you can connect multiple zendesk accounts.

**Mapping Zendesk fields**

Simply select any Zendesk object(Contact, Ticket etc) then map gravity forms form
fields to Zendesk object fields.

**Manually send entries to Zendesk**

Automatically Send gravity forms entries to Zendesk when user submits form. Also,
you can manually send gravity forms submissions to Zendesk.

**Filter Zendesk Gravity Forms entries**

Either send all gravity forms entries to Zendesk or filter entries sent to Zendesk
based on user input. For example , only send that entry to Zendesk which contains
work email address.

**Zendesk Gravity Forms logs**

View a detailed log of each gravity forms entry whether sent or not sent to Zendesk
and easily resend gravity forms entry to Zendesk.

**Send Data As Zendesk Ticket Notes**

if a contact form has fields which can not be mapped to any Zendesk Ticket fields,
So you can send such fields as Zendesk Ticket note.

**Zendesk Error Reporting**

If there is an error while sending an entry to Zendesk, an email containing the 
error details will be sent to the specified email address.

**Create Or Update Contact in Zendesk**

If a Ticket already exists in Zendesk, update it/add new reply otherwise create 
a new Ticket in Zendesk.

> **Premium Version Features.**
> Following features are available in premium version [Gravity Forms Zendesk Pro](https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-zendesk-plugin/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_CRM_readme).
>  * Custom fields particularly Phone Number fields fields.
>  * Assign Tickets to Agents.
>  * Zendesk Ticket Attachments.
>  * Set Ticket Priority and Ticket Type.
>  * when a user submit a form, you can save gclid, utm parameters and Geo location.
>  * Lookup lead’s email and phone number using email or phone number lookup services
>    when user submits a contact form.
>  * 20+ premium addons

### Need Zendesk Plugin for Woocommerce ?

We have Zendesk add-on for Woocommerce. [Woocommerce Zendesk](https://www.crmperks.com/plugins/woocommerce-plugins/woocommerce-zendesk-plugin/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_CRM_readme)

### Want to send Gravity Forms data to a different crms

We have Premium Gravity Forms add-ons for 20+ CRMs.[View All CRM Extensions](https://www.crmperks.com/plugins/gravity-forms-plugins/gravity-forms-zendesk-plugin/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_CRM_readme)

## Skærmbilleder

 * [[
 * Connect your Zendesk Account to Gravity Forms.
 * [[
 * Map required Zendesk fields.
 * [[
 * Gravity Forms Zendesk logs.
 * [[
 * Manually Send Gravity Forms entry to Zendesk.
 * [[
 * Get Customer’s email and phone infomation from Full Contact(Premium feature).
 * [[
 * Get visitors’s gclid , utm parameters, geolocation, browser and OS (Premium feature).

## FAQ

### Need free Support?

Our team provides free support at [https://www.crmperks.com/contact-us/](https://www.crmperks.com/contact-us/).

### zendesk gravity forms

You can easily connect Gravity forms and Zendesk with this free plugin. When anyone
submits a form, you can create a ticket in Zendesk.
 * Connect Zendesk account to
Gravity forms. * Create a feed then map Zendesk fields to form fields. * Send Gravity
forms entry to Zendesk.

## Anmeldelser

![](https://secure.gravatar.com/avatar/073c7efba53bf0b1929041e766f9772346ceb7aaf77d5d4de2f807e654974c8a?
s=60&d=retro&r=g)

### 󠀁[Works very well!](https://wordpress.org/support/topic/works-very-well-725/)󠁿

 [paulsurpass19](https://profiles.wordpress.org/paulsurpass19/) 1. juli, 2024

We were able to get up-and-running in no time, everything works as expected, and
our people and customers are already benefiting!

![](https://secure.gravatar.com/avatar/3f583a1cc30d34aacc90d30c2cc8e6933f446c65e6db94325c5855ced55a1e77?
s=60&d=retro&r=g)

### 󠀁[Gravity Form Zendesk Plugin](https://wordpress.org/support/topic/gravity-form-zendesk-plugin/)󠁿

 [stevenjohns](https://profiles.wordpress.org/stevenjohns/) 10. marts, 2023

Fantastic plugin, solves a problem for us.

![](https://secure.gravatar.com/avatar/f9412ad04ec03dd36e3a07502fbb12aaf40a9c3cbd146d4b22a04ab8e8ada228?
s=60&d=retro&r=g)

### 󠀁[Very handy to pass data to Zendesk](https://wordpress.org/support/topic/very-handy-to-pass-data-to-zendesk/)󠁿

 [thatsquite](https://profiles.wordpress.org/thatsquite/) 25. maj, 2022

This extension offers a range of opportunities to work between these three systems,
especially valuable as there aren’t many plugins out there to connect Zendesk to
WordPress, let alone Gravity Forms.

![](https://secure.gravatar.com/avatar/c5d5e8865261a3e1ad0572c30310219c9e9797ab35c2528f9a3a147f3a0706f2?
s=60&d=retro&r=g)

### 󠀁[Excellent Plugin for Integrating GravityForms with Zendesk](https://wordpress.org/support/topic/excellent-plugin-for-integrating-gravityforms-with-zendesk/)󠁿

 [eagleeyemedia](https://profiles.wordpress.org/eagleeyemedia/) 21. februar, 2021

This is a well designed and supported plugin, that I highly recommend using if you
are trying to integrating Zendesk into your GravityForms.

![](https://secure.gravatar.com/avatar/8b102a8edcdcd58b7b61ff4575d9fd6f123fe2f672eea2e2c59f7ab1d1c9d5e1?
s=60&d=retro&r=g)

### 󠀁[Great support](https://wordpress.org/support/topic/great-support-3079/)󠁿

 [erwinbik](https://profiles.wordpress.org/erwinbik/) 21. september, 2020

Using Gravity forms this plugin is a good tool to send your forms directly into 
Zendesk. Besides that it offers great support quickly

![](https://secure.gravatar.com/avatar/ae665af259c5bb098b33ecfbcdd01a0faa6b01df6c6b3d34ae36acf1a4f48419?
s=60&d=retro&r=g)

### 󠀁[Very helpful plugin when using Zendesk](https://wordpress.org/support/topic/very-helpful-plugin-when-using-zendesk/)󠁿

 [Geet Jacobs](https://profiles.wordpress.org/geetjacobs/) 24. marts, 2020

Thank you for the work on your plugin. It has made Zendesk <> Gravity forms communicate
seamlessly. Helping our HR and IT departments move information from our intranet
to Zendesk. Thanks for the work!

 [ Læs alle 7 anmeldelser ](https://wordpress.org/support/plugin/gf-zendesk/reviews/)

## Bidragsydere & udviklere

“WP Gravity Forms Zendesk” er open source-software. Følgende personer har bidraget
til dette plugin.

Bidragsydere

 *   [ CRM Perks ](https://profiles.wordpress.org/crmperks/)
 *   [ Samer Bazzi ](https://profiles.wordpress.org/sbazzi/)
 *   [ Asif ](https://profiles.wordpress.org/asif876/)

[Oversæt “WP Gravity Forms Zendesk” til dit eget sprog.](https://translate.wordpress.org/projects/wp-plugins/gf-zendesk)

### Interesseret i udvikling?

[Gennemse koden](https://plugins.trac.wordpress.org/browser/gf-zendesk/), tjek [SVN repository](https://plugins.svn.wordpress.org/gf-zendesk/),
eller abonner på [udviklerloggen](https://plugins.trac.wordpress.org/log/gf-zendesk/)
via [RSS](https://plugins.trac.wordpress.org/log/gf-zendesk/?limit=100&mode=stop_on_copy&format=rss).

## Ændringslog

#### 1.1.4

 * fixed “entry created date” issue.

#### 1.1.3

 * fixed “open redirect issue with state parameter”.

#### 1.1.2

 * fixed “live field options from zendesk” issue.

#### 1.1.1

 * fixed “payment event for stripe” issue.

#### 1.1.0

 * fixed “zendesk id and link tags” issue.

#### 1.0.9

 * fixed “save zendesk account” issue.

#### 1.0.8

 * fixed “debug xss” issue.

#### 1.0.7

 * Fixed “send to zendesk on payment completion” feature.

#### 1.0.6

 * You can zendesk link and ID in Form Confirmation message.
 * fixed “auto send to zendesk” feature.

#### 1.0.5

 * added filter before sending data to zendesk.
 * fixed zendesk tags.

#### 1.0.4

 * added formated phone numebr support for integer field.
 * fixed new lines issue in description field.

#### 1.0.3

 * added multiple files support.

#### 1.0.2

 * fixed no fields issue in zendesk user feed.

#### 1.0.1

 * fixed zendek note.

#### 1.0.0

 * Initial release.

## Meta

 *  Version **1.1.4**
 *  Senest opdateret **5 måneder siden**
 *  Aktive installationer **200+**
 *  WordPress-version ** 3.8 eller højere **
 *  Testet op til **6.9.4**
 *  PHP-version ** 5.3 eller højere **
 *  Sprog
 * [English (US)](https://wordpress.org/plugins/gf-zendesk/)
 * Tags
 * [gravity forms](https://da.wordpress.org/plugins/tags/gravity-forms/)[zendesk](https://da.wordpress.org/plugins/tags/zendesk/)
 *  [Avanceret visning](https://da.wordpress.org/plugins/gf-zendesk/advanced/)

## Bedømmelser

 5 ud af 5 stjerner.

 *  [  7 5-stjernet anmeldelser     ](https://wordpress.org/support/plugin/gf-zendesk/reviews/?filter=5)
 *  [  0 4-stjernet anmeldelser     ](https://wordpress.org/support/plugin/gf-zendesk/reviews/?filter=4)
 *  [  0 3-stjernet anmeldelser     ](https://wordpress.org/support/plugin/gf-zendesk/reviews/?filter=3)
 *  [  0 2-stjernet anmeldelser     ](https://wordpress.org/support/plugin/gf-zendesk/reviews/?filter=2)
 *  [  0 1-stjernet anmeldelser     ](https://wordpress.org/support/plugin/gf-zendesk/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/gf-zendesk/reviews/#new-post)

[Se alle anmeldelser.](https://wordpress.org/support/plugin/gf-zendesk/reviews/)

## Bidragsydere

 *   [ CRM Perks ](https://profiles.wordpress.org/crmperks/)
 *   [ Samer Bazzi ](https://profiles.wordpress.org/sbazzi/)
 *   [ Asif ](https://profiles.wordpress.org/asif876/)

## Support

Problemerne er løst inden for de sidste to måneder:

     0 ud af 1

 [Vis supportforum](https://wordpress.org/support/plugin/gf-zendesk/)