Title: UserDeck Customer Support
Author: userdeck
Published: <strong>29. maj, 2014</strong>
Last modified: 17. december, 2021

---

Søg plugins

![](https://ps.w.org/userdeck/assets/banner-772x250.png?rev=1168179)

Dette plugin **er ikke blevet testet med de seneste 3 større udgivelser af WordPress**.
Det vedligeholdes eller understøttes muligvis ikke længere og kan have kompatibilitetsproblemer,
når det bruges med nyere versioner af WordPress.

![](https://ps.w.org/userdeck/assets/icon.svg?rev=1168170)

# UserDeck Customer Support

 Af [userdeck](https://profiles.wordpress.org/userdeck/)

[Download](https://downloads.wordpress.org/plugin/userdeck.1.1.8.zip)

 * [Detaljer](https://da.wordpress.org/plugins/userdeck/#description)
 * [Vurderinger](https://da.wordpress.org/plugins/userdeck/#reviews)
 *  [Installation](https://da.wordpress.org/plugins/userdeck/#installation)
 * [Udvikling](https://da.wordpress.org/plugins/userdeck/#developers)

 [Support](https://wordpress.org/support/plugin/userdeck/)

## Beskrivelse

[UserDeck](http://userdeck.com?utm_source=wordpress&utm_medium=link&utm_campaign=website)
provides customer support software that embeds into your WordPress website.

#### Features

**Conversations**

 * A ticketing system to allow your customers to contact you through email and embedded
   widgets.
 * Inline widget can be used as a contact form or a ticket portal to let users manage
   tickets from inside the WordPress control panel.
 * Integrates with WordPress for authenticated sessions to track user name and email
   on tickets.

[Learn more about Conversations](http://userdeck.com/conversations?utm_source=wordpress&utm_medium=link&utm_campaign=website)

**Guides**

 * A knowledge base widget that embeds inline to any page of your WordPress website.
 * It inherits your theme’s design and blends right in.
 * You can embed a collection, category, or a single article instead of an entire
   knowledge base.
 * Your users will save time by finding answers to common questions through self
   service.

[Learn more about Guides](http://userdeck.com/guides?utm_source=wordpress&utm_medium=link&utm_campaign=website)

## Skærmbilleder

[⌊UserDeck plugin page⌉⌊UserDeck plugin page⌉[

UserDeck plugin page

[⌊UserDeck Conversations widget⌉⌊UserDeck Conversations widget⌉[

UserDeck Conversations widget

[⌊UserDeck Guides widget⌉⌊UserDeck Guides widget⌉[

UserDeck Guides widget

[⌊UserDeck control panel⌉⌊UserDeck control panel⌉[

UserDeck control panel

[⌊UserDeck control panel⌉⌊UserDeck control panel⌉[

UserDeck control panel

## Installation

This section describes how to install the plugin and get it working.

 1. Upload the userdeck folder to your wp-content/plugins/ directory.
 2. Activate the plugin through the Plugins menu in WordPress.
 3. Go to the settings page.
 4. Connect to UserDeck.
 5. Choose one of the integration methods for Conversations or Guides on the page by
    either creating a new page or by adding to an existing page.

## Anmeldelser

Der er ingen anmeldelser for denne widget.

## Bidragsydere & udviklere

“UserDeck Customer Support” er open source-software. Følgende personer har bidraget
til dette plugin.

Bidragsydere

 *   [ userdeck ](https://profiles.wordpress.org/userdeck/)
 *   [ 99robots ](https://profiles.wordpress.org/99robots/)
 *   [ charliepatel ](https://profiles.wordpress.org/charliepatel/)

[Oversæt “UserDeck Customer Support” til dit eget sprog.](https://translate.wordpress.org/projects/wp-plugins/userdeck)

### Interesseret i udvikling?

[Gennemse koden](https://plugins.trac.wordpress.org/browser/userdeck/), tjek [SVN repository](https://plugins.svn.wordpress.org/userdeck/),
eller abonner på [udviklerloggen](https://plugins.trac.wordpress.org/log/userdeck/)
via [RSS](https://plugins.trac.wordpress.org/log/userdeck/?limit=100&mode=stop_on_copy&format=rss).

## Ændringslog

#### 1.1.8

 * UPDATED: Compatibility with WordPress 5.8.2

#### 1.1.7

 * Fixed escaped fragment support after site changes
 * Improved escaped fragment parsing of guide seo content
 * Fixed bug during connect flow

#### 1.1.6

 * Fixed bug with empty content when fetching guide seo content

#### 1.1.5

 * Fixed bug with registering sitemaps with seo plugin if guide is not setup
 * Changed removing plugin settings on uninstall instead deactivation

#### 1.1.4

 * Fixed bug with incompatible versions with the Yoast WordPress SEO plugin used
   for sitemap integration

#### 1.1.3

 * Fixed bug preventing conversations inline widget setup if mailbox wasn’t chosen
 * Fixed bug showing random characters when rendering conversation overlay widget

#### 1.1.2

 * Added support for multiple Mailboxes and Guides

#### 1.1.1

 * Fixed bug during connect flow

#### 1.1.0

 * Added integration with Conversations

#### 1.0.7

 * Fixed bug with SEO support for Guide pages

#### 1.0.6

 * Added migrating all Guide pages shortcodes to post meta

#### 1.0.4

 * Switched from shortcodes to post meta to attach Guides to pages
 * Added sitemap integration with the Yoast WordPress SEO plugin

#### 1.0.3

 * Added automated SEO support for Guide pages

#### 1.0.2

 * Switched to using SSL for connect flow on plugin settings page

#### 1.0.1

 * Improved connect flows on plugin settings page

#### 1.0.0

 * Initial release

## Meta

 *  Version **1.1.8**
 *  Senest opdateret **5 år siden**
 *  Aktive installationer **10+**
 *  WordPress-version ** 4.9 eller højere **
 *  Testet op til **5.8.13**
 *  PHP-version ** 5.6.20 eller højere **
 *  Sprog
 * [English (US)](https://wordpress.org/plugins/userdeck/)
 * Tags
 * [customer service](https://da.wordpress.org/plugins/tags/customer-service/)[customer support](https://da.wordpress.org/plugins/tags/customer-support/)
   [help](https://da.wordpress.org/plugins/tags/help/)[support](https://da.wordpress.org/plugins/tags/support/)
 *  [Avanceret visning](https://da.wordpress.org/plugins/userdeck/advanced/)

## Bedømmelser

 5 ud af 5 stjerner.

 *  [  2 5-stjernet anmeldelser     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=5)
 *  [  0 4-stjernet anmeldelser     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=4)
 *  [  0 3-stjernet anmeldelser     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=3)
 *  [  0 2-stjernet anmeldelser     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=2)
 *  [  0 1-stjernet anmeldelser     ](https://wordpress.org/support/plugin/userdeck/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/userdeck/reviews/#new-post)

[Se alle anmeldelser.](https://wordpress.org/support/plugin/userdeck/reviews/)

## Bidragsydere

 *   [ userdeck ](https://profiles.wordpress.org/userdeck/)
 *   [ 99robots ](https://profiles.wordpress.org/99robots/)
 *   [ charliepatel ](https://profiles.wordpress.org/charliepatel/)

## Support

Har du noget at sige? Har du brug for hjælp?

 [Vis supportforum](https://wordpress.org/support/plugin/userdeck/)