VS Contact Form

FAQ

About the FAQ

The FAQ are updated regularly to include support for newly added or changed plugin features.

How do I set plugin language?

Plugin will use the website language, set in Settings > General.

If plugin isn’t translated into this language, language fallback will be English.

What is the default admin email address?

By default form submissions will be send to the email address set in Settings > General.

You can change this via the settings page or by using an attribute.

Why is the “from” email address not from sender?

I have used a default “From” email header to avoid form submissions being marked as spam.

Best practice is using a “From” email header (an email address) that ends with your website domain.

The default “From” email header starts with “wordpress” and ends with your website domain.

You can change this by using an attribute.

Your reply to sender will use another email header, called “Reply-To”, which is the email address that sender has filled in.

Can I display multiple forms on the same page?

Do not add multiple shortcodes on the same page. This might cause a conflict.

But you can display a form by using the shortcode and a form by using the widget, on the same page.

Can I add extra fields to form?

If you want extra fields you should use another contact form plugin, such as WPForms.

Why does form submission fail?

An error message is displayed if plugin was unable to send form.

Your hosting provider might have disabled the mail function of your server. Please contact them for info.

If they advice you to install a SMTP plugin, please check the “SMTP” section above.

In case you’re using a SMTP plugin, check the settings page of that plugin for mistakes. Most SMTP plugins have a test module, you can test the mail function by sending a test mail.

Why am I not receiving form submissions?

• Please also check the junk/spam folder of your mailbox
• Check installation info above and check shortcode (attributes) for mistakes
• Check the settings page, maybe you have disabled email to admin
• In case you’re using a SMTP plugin, check the settings page of that plugin for mistakes
• Most SMTP plugins have a test module, you can test the mail function by sending a test mail
• Install another contact form plugin to determine whether it’s caused by VS Contact Form or not

Does this plugin have anti-spam features?

Of course, the default WordPress validating, sanitizing and escaping functions are included.

Form has a sum to solve and you can limit the number of links in Message field.

And form contains hidden honeypot fields and a hidden time trap.

Does this plugin meet the conditions of the GDPR?

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union.

I did my best to meet the conditions of the GDPR:

• Form has a privacy consent checkbox
• You can disable collection of IP address
• Your IP address is being used for creating a unique ID, but this is anonymized first
• Form submissions are safely stored in database, similar to how the default posts and pages are stored
• You can easily delete form submissions

Does this plugin have its own block?

Plugin doesn’t have its own block in the editor and there are no plans to add this anytime soon.

No Semantic versioning?

Version number doesn’t give you info about the type of update (major, minor, patch). You should check changelog for that.

How can I make a donation?

You like my plugin and you’re willing to make a donation? Thanks, I really appreciate that! There’s a PayPal donate link at my website.

Other question or comment?

Please open a topic in plugin forum.