Support » Generelt » Help! Question in general with my sites

  • Dear wordpress.org. I have lost an overview of my accounts with you! Can you please help me. The reason why, is that different people have been working for me on a site and I think a blog. I don’t know what I have paid for and what I have the rights to use. I know I paid for a pro version when we changed dignitatis.dk to florida.uno.

    PLEASE ONLY USE MY MAIL AN.LOHSE@GMAIL.COM to respond otherwise I will not se your answer and I will be lost. (I know my friends mail also have been used prez…….@gmail.com)

    dignitatis.dk mail:an.lohse@gmail.com (login Admin username Anastasij@)
    Florida.uno ??? mail???
    Partneriet.dk ??? mail ???
    Partneriet.com ??? Mail ???

    I know my friend just have been working on Partneriet.dk/Partneriet.com perhaps as a block and she told me we have had a refund from you. She told me the reason why was because you could not provide the site we chosen because of the slider. I don’t know if I have understand it right please look into the histori for me and explain to me. After the message from you and the money refunded, she began to change dignitatis/florida to partneriet.dk)

    Bottom line:
    I like to know what I have the rights to use and what I have bought (free, pro version) and I am sorry for not knowing this!

    What I need for the future is 2 sites.

    I need 2 sites and I like to know what I can use of what I already have (dignitatis.dk perhaps?)

    I also have another site with a friend Mette Rosenquist, which I have all the information about I need. The site is klinikkenforangst.dk. THIS SITE WE WOULD LIKE TO CHANGE TO partneriet.dk and with me as the only owner. Before we change the site we need to know if it is possible to change the site from klinikkenforangst.dk to partneriet.dk I own the name partneriet.dk.

    I look so much forward to hear from you and once again I excuse for not being in charge of my accounts.

    Best regards

    Anastasija Lohse
    An.lohse@gmail.com
    (45) 60 88 19 21

    Siden, jeg har brug for hjælp til: [log ind for at se linket]

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  • @anastasija64

    What a mesh, but wordpress.org is a free open source planform and nothing you pay for. If you have paid for something, it is not to wordpress.org but to an hosting company or developer.

    All your danish domains are controlled by DK Hostmaster, so you should get in touch with them about the ownership of your domains.

    No problem in moving one WordPress site (klinikkenforangst.dk) til an other WordPress site (partneriet.dk). There are pleny of WP plugins that can do the job for you as you can do it by your self.

    PS: Skriv bare på dansk herinde da det er det danske forum 🙂

    Hej Finn

    Er det ikke korrekt at det er muligt at tilkøbe en opgradering af sitet, når jeg vil have flere features på og at jeg har gjort det både til dignitatis.dk og klinikkenforangst.dk

    De bedste hilsener

    Anastasija Lohse

    Hej Anastasija

    WordPress.org er gratis i hele den fulde version mens WordPress.com er en betalt udgave af samme. Det er to forskellige ting selvom navnet er tilfælles.
    Mange temaer og plugins (udvidelser) som du finder på WordPress.org er gratis i en eller anden form og de fleste kan du betale for en opgradering som f.eks. giver flere muligheder, support m.v. Disse betalte opgraderinger har ikke noget med WordPress.org og WordPress programmet at gøre men er noget som udvikleren af det pågældende tema eller plugin tilbyder.
    Når du har opgraderet til en betalt version vil du også have lagt mærke til at du ikke har gjort det fra wordpress.org men fra andre sider.

    Hvis du har installeret et plugin eller tema fra menuen inde fra din WordPress, så får du det gratis tema eller plugin. Vi kan kalde det theme-free eller plugin-free. Disse får du support på fra temaets eller pluginets wordpress side. F.eks. skal du have support på Page Builder, skal du have det fra deres WP support side på https://wordpress.org/support/plugin/siteorigin-panels, men har du købt en udvidet udgave af samme plugin, så er det hos dem selv https://siteorigin.com/.

    Mvh
    Finn Sommer
    GTE Danish Team

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