VioTrade – Lead Capture & CRM

FAQ

Where do I find my Business ID?

Log in to your VioTrade account at viotrade.co.uk, go to Dashboard > Integrations, and copy your Business ID.

Does this work with Contact Form 7?

Yes! Enable the Contact Form 7 integration in Settings > VioTrade and your form submissions will automatically sync to VioTrade as new leads. The plugin auto-detects common field names (name, email, phone, service, message) – see “How should I name my form fields?” below.

Does this work with WPForms?

Yes! Enable the WPForms integration in Settings > VioTrade and submissions will sync automatically. Field mapping is detected from field types and labels.

Does this work with Fluent Forms?

Yes! Enable the Fluent Forms integration in Settings > VioTrade and submissions will sync automatically. The plugin auto-detects common field names (name, email, phone, service, message) – see “How should I name my form fields?” below.

How should I name my form fields?

The plugin maps each form field to a VioTrade lead field by its name. To make sure every field is captured – especially the service field – name your fields using one of the accepted names below:

• Name: name, your-name, full-name, fullname, customer-name
• Email: email, your-email, email-address
• Phone: phone, telephone, mobile, tel, phone-number
• Service: service, subject, service-type, inquiry-type
• Message: message, enquiry, details, comments

Where you set the name depends on the form plugin:

• Contact Form 7: the field’s name in the form tag, e.g. [select service ...].
• WPForms: matched automatically from the field type and its label, so label your field “Service”, “Subject” or similar.
• Fluent Forms: the field’s Name Attribute, found under the field’s Advanced settings. A dropdown often defaults to a generic name like dropdown – rename it to service so the selected option is captured.

A field named outside this list will not be mapped and its value will not reach VioTrade.

Can I customise the form appearance?

Yes. You can set the accent colour, theme (light or dark), and button text in the plugin settings. You can also override these per-form using shortcode attributes:

[viotrade_form accent="#ff6600" theme="dark" button="Get a Quote"]

Does this slow down my website?

No. The form script loads asynchronously from VioTrade’s CDN and uses Shadow DOM for complete style isolation. It has zero impact on your page load time.

What data is sent to VioTrade?

Only the form fields that your visitors fill in: name, email, phone, service/subject, and message. No cookies, tracking pixels, or analytics are added to your site.

Is there a free plan?

The embeddable widget feature requires a VioTrade Business Pro (£29.99/mo) or All Inclusive (£39.99/mo) plan. Both include a 7-day free trial.